Topics

Employee Engagement


Brand Behavior Matters for Transforming your Business

Brand Behavior Matters for Transforming your Business

To Transform Your Brand, Transform Your Brand Behavior In the end, brand behavior is what drives results. No matter how smart and inspired your brand strategy may be, it’s just strategy. And oftentimes, it’s just not enough. In fact, we’ve seen many brand strategies fall short because they failed to move beyond brand identity and communications, and didn’t provide the guidelines, tools, and processes needed to actually bring the brand’s defining attributes to life through meaningful behavior and action. Brand behavior is all about how your brand reaches out to people and how they respond...
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The Modern Workplace Requires a Revamp

The Modern Workplace Requires a Revamp

The modern workplace requires new ways to connect, inspire, engage, and bond with employees like never before. Over the past few years there has been quite a lot of research and stories on worker happiness (and the startling lack thereof). One talked about the story of an employee who, after two decades of service to a financial institution, decided he couldn’t take it any more: “I felt like no one cared about me as a person there, and finally decided to extricate myself from the grind. I know many of you feel the same way now in your jobs…trapped and unappreciated.” The modern...
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Building the Employee Experience

Building the Employee Experience

It’s no secret that the employee experience with HR has developed a bad rep. The reality is that most people associate HR with two things: hiring and firing. For many organizations, HR is rule enforcement, the behavior police, gliding in when the people problems arise. And even when employees do have a positive experience with HR, it’s often limited to the brief experience of onboarding. Building Responsibility We’ve mentioned that attracting, engaging, and retaining top talent is the top priority for executives today. And for most businesses, this responsibility falls on HR. It’s no...
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What’s the Right Wellness Program for Your Brand?

What’s the Right Wellness Program for Your Brand?

The New Rules of Wellness Programs The EEOC recently issued new rules for employer wellness programs that have made a big splash in the media. With all the recent buzz around wellness, we began thinking about the overall value of these programs and how to build programs, as Obama hopes, that benefit employers and employees alike. What are the best practices for businesses as they incorporate wellness programs into their benefits packages? How can employers encourage wellness, while simultaneously respecting and protecting individual’s personal privacy and making sure employees never feel...
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In a World of Chaos, a Meaningful Culture Rules

In a World of Chaos, a Meaningful Culture Rules

Why do you need a meaningful culture for your organization? Your brand operates in a messy world. One that’s well beyond its control. Buffeted by random, surprising, and disturbing trends, incidents, and influences. Inspired by sudden, amazing, and lucrative opportunities. Distracted, confused, and tired out by the hyperactivity that surrounds it. Empowered by the need, desire, and passion that activity creates. When you use your brand to cultivate a meaningful culture within your organization, you create new energy, strength, and agility. You unify your people around bold ideas,...
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Creating A Meaningful Workplace: It Doesn’t Happen By Messaging Alone

Creating A Meaningful Workplace: It Doesn’t Happen By Messaging Alone

Eighth in a series “The words printed here are concepts. You must go through the experiences.” – Saint Augustine It was earlier noted that people today, including employees and prospective recruits, are looking for more meaning in their lives. This shift has not only prompted companies to reconsider their business models, product offerings, and workplaces, it has made them re-think the terms on which they engage people. Messaging alone won’t pull employees in This is especially true when trying to build a Meaningful Workplace. It becomes far more involved than simply sending a PDF of the...
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Making Everyone a Brand Champion

Making Everyone a Brand Champion

Developing brand champions is critical Good brand strategies don’t stop at defining why the brand matters. They go further to define the attitudes and behaviors that will define the brand experience in ways that truly matter. Behavior is best defined on two levels: brand and workplace. Brand behavior Brand behavior focuses on the tangible and controllable aspects of your brand. These include the brand’s visual identity and it’s voice in marketing and advertising. Brand behavior identifies the shifts that will generate the feelings with which the brand seeks to be...
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Building a Meaningful Workplace Culture

Building a Meaningful Workplace Culture

Sixth in a series on workplace culture “If people are good only because they fear punishment, and hope for reward, then we are a sorry lot indeed.” – Albert Einstein A business’ fate is determined in large part by its culture. A business culture is the reality created by how people act, react, and interact with each other based on their attitudes, beliefs, and ambitions. The most damaging business cultures are those in which aggression, neglect, and punishment leave employees feeling they have no reason to commit their energies and skills, share their ideas, or help the company advance....
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Using Values to Build Engagement and a Meaningful Workplace

Using Values to Build Engagement and a Meaningful Workplace

Fifth in a series. “People may not remember exactly what you did, or what you said, but they will always remember how you made them feel.” – Maya Angelou The goal of employee engagement is to drive employee attitudes, behavior, morality, and ethics in such a way as to improve their productivity, morale, satisfaction, and usefulness within the organization. However, many companies have struggled with converting their proclaimed values into compelling, work-changing experiences for their employees. Often, the problems have been that the values are typically expressed with meaning-neutral (if...
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The Meaningful Workplace: It Takes New Ways of Thinking, and Acting

The Meaningful Workplace: It Takes New Ways of Thinking, and Acting

The Meaningful Workplace is the fourth in a series.  How do you build an workplace where people are willing to bring their gifts of initiative, creativity, and passion?” – Gary Hamel You can’t build a workplace that is meaningful to people using the old mentality and outdated tools. Old techniques are no good if they have rendered your current workplace meaning-neutral or, at worst, meaningless. To forge meaningful alliances with meaning-seeking employees requires new ways of thinking and acting. Familiar business constructs that have formed the foundation of employer/employee relations are...
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