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Blog Posts by Tracy Lloyd


The Evolving Role of the CMO: Chief Alignment Officer

The Evolving Role of the CMO: Chief Alignment Officer

No role in an organization has evolved more rapidly than the CMO’s. It used to be that owning branding, communications, and campaigns defined the job. Now, CMOs need to be experts on customers, marketing tools and advanced analytics,and business strategy. Brand management remains an essential duty, but in service of driving business growth. Most importantly, because a CMO’s work connects directly to sales, product development, IT, finance, and other parts of the organization, CMOs find themselves needing to play a growing role in aligning their organization around new ways of thinking and...
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The Engine of Productivity: Wellness in the Workplace

The Engine of Productivity: Wellness in the Workplace

How we define the workplace has changed radically over the last few years. Offices no longer represent the primary workplace, and remote and hybrid modes of working are becoming the norm rather than the exception. And this has greatly disrupted the way we work. The “office rhythm” is out the door when you’re zooming with people three time zones away one minute, taking a call from the car while you drive your kids to school the next, and collaborating with colleagues face-to-face once or twice a week. It’s hard to connect. Hard to disconnect. And it’s hard to orient yourself in a...
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Business and Brand Strategy: Separated at Birth

Business and Brand Strategy: Separated at Birth

Peanut butter and jelly. Abbott and Costello. Disco and dancing. Some things in this world simply go together. So why is it that business strategy and brand strategy don’t always get invited to the same parties? Growth is the Goal We’ve written a lot about the importance of aligning business and brand strategy. Leaders intellectually get this, but many organizations fall into ways of working where business and brand strategy represent two different schools of thought. Delivering on financial goals (business) versus understanding customers and their needs (brand). Defining winning through the...
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Leading With Beautiful Questions

Leading With Beautiful Questions

Many years ago, we got inspired by Warren Berger’s book, “A More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas.” The basic premise of the book and the post we wrote at the time was that leaders simply don’t ask enough questions when they bump up against uncertainty. Since then, two things have happened. Mr. Berger wrote another book tying the art of inquiry to generating breakthrough ideas (which we all need today), and the world has started to get wobbly. Every leader we work with and talk to is grappling with the issue of how to drive growth in uncertain times. And...
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Navigating the New Norm: Fast Forward for Efficient Growth and Strategic Stability

Navigating the New Norm: Fast Forward for Efficient Growth and Strategic Stability

We work and compete in a fast-moving world, driven by an accelerating pace of technological and social change. The markets we compete in shift quickly, competition intensifies, and expectations rise. Flux is the new normal. This increases the pressure to enhance efficiency, sharpen competitiveness, and improve profitability—all at the speed your business demands. As a brand strategy firm, we understand that many of our clients, especially those operating in crowded, in-flux categories, need a much more agile approach to address the changing dynamics reshaping their markets and business. To...
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