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Meaningful Brands


Building the Employee Experience

Building the Employee Experience

It’s no secret that the employee experience with HR has developed a bad rep. The reality is that most people associate HR with two things: hiring and firing. For many organizations, HR is rule enforcement, the behavior police, gliding in when the people problems arise. And even when employees do have a positive experience with HR, it’s often limited to the brief experience of onboarding. Building Responsibility We’ve mentioned that attracting, engaging, and retaining top talent is the top priority for executives today. And for most businesses, this responsibility falls on HR. It’s no...
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Return on Meaning and What it Means for Brands

Return on Meaning and What it Means for Brands

Brands rooted in meaning win big. Return on meaning for businesses and brands is a compelling notion. In today’s competitive world, it’s hard to stand out in ways that matter to people. This is why savvy leaders are taking a different approach to brand strategy. They are embracing the ideals of purpose and meaning. They are creating newer, deeper, and more enduring connections with the people vital to their brand’s success, both within and outside their organizations. In this approach, the keys to the success re honesty and authenticity. In other words, the meaningful...
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Purpose-Led Brand Strategy Optimizes Business

Purpose-Led Brand Strategy Optimizes Business

Purpose-led Brand Strategy that Masters the Intangibles, Masters Markets A purpose-led brand strategy has the power to optimize the present and future value of your business. When your brand actively embodies all the true and meaningful aspects of your corporate decisions, policies, and actions, it not only brings new energy to your current competitive efforts, it also signals a brighter and more energizing future to the people vital to your company’s success. Your brand houses your company’s intangible value Everyone knows there’s a link between the perceived value of your...
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Why We Believe in “Business Unusual”

Why We Believe in “Business Unusual”

Business as usual. Or business Unusual? Hugh McLeod gives us reasons to discuss. Image by Hugh MacLeod. Left to its own devices, a business becomes increasingly inward focused, process driven and obsessed with metrics. In the meantime, that business becomes less personally relevant and emotionally important to people who are vital to its success. To add to the problem, all this happens in a highly dynamic, fast advancing and quick changing environment. Which is why we agree with Hugh MacLeod: “business as usual is an oxymoron”. We urge our clients to look outward and into the...
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How Being a B-Corp Truly Matters in Business

How Being a B-Corp Truly Matters in Business

Is their value in evaluating the idea of your business becoming a B-Corp? A B-Corp is a newer breed of businesses that is founded on an amazing set of principles. B Corps are for-profit companies certified by the nonprofit B Lab to meet rigorous standards of social and environmental performance, accountability, and transparency. Today, there is a growing community of more than 1,600 Certified B Corps from 42 countries and over 120 industries working together toward 1 unifying goal: to redefine success in business. “The B Corp movement is one of the most important of our lifetime, built...
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Are You in a State of Brand Delusion?

Are You in a State of Brand Delusion?

“If what you want your brand to be and what others experience and see do not match, you are in a state of brand delusion. This is the most expensive form of marketing madness, an idiosyncratic belief or impression that is firmly maintained despite being contradicted by what is generally accepted and experienced as reality by your customer segment.” Joan Koerber-Walker We believe this problem goes well beyond a mismatch between what a brand wishes and the actual experience of the brand’s “customer” segment. Brand delusion is real for many brands. We believe...
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The Age of Meaning: Break Through the Commodity Barrier

The Age of Meaning: Break Through the Commodity Barrier

Moving Your Brand Into the Age of Meaning: It’s Not a Trend, It’s Survival The Age of Meaning has significant impact on business visions, brand management, and marketing execution. In today’s fast-changing and competitive marketplace, it is hard to maintain a distinct and meaningful difference in the hearts and minds of people. It seems that as soon as you make a product improvement or change your service offering, your competitors are there either matching you or upping you one. There is another playing field available for your brand; one that most brands are blind to. It’s the...
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Does Your Brand Exude Meaning?

Does Your Brand Exude Meaning?

An emotive brand can’t simply advertise its way into being meaningful. It has to exude meaning at every opportunity. All too often brands seeking to appear more meaningful rely purely on tactical communications like an ad campaign. We are as likely as anyone to say, “that’s nice” after viewing an emotional commercial or a touching video on a company website. There’s nothing wrong with that, is there? Well, there can be. Sadly, these brands often come off as being superficial. They wear their feelings on their sleeves. And they use advertising to claim to be something...
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The Meaning Gap and What it Means for Your Business

The Meaning Gap and What it Means for Your Business

Your business’s performance suffers when people don’t do what your business needs them to do. So why aren’t they doing what you need them to do? The meaning gap represents the distance that’s growing between your business and the people vital to it’s success. As your business becomes more sophisticated, measured, and managed – in other words, less human – it moves one way. As people, acting as customers, employees, social media users, and citizens, become more mindful, concerned, and discerning – in other words, more human – they move in a different way....
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Brand Moments Matter More than You Think

Brand Moments Matter More than You Think

There are many “tangible” brand moments that are under direct control of a brand (the lobby people enter,  the ad campaign they see, the packaging on the product they open, etc.) However there are also many “intangible” moments that play an important part in defining the success of a brand. These are moments when employees of the brand interact with other employees, customers, partners, suppliers, distributor, investors, community leaders, and so on. Behind every great brand, there are great people talking with important people. When a brand seeks to move toward...
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