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B2B Brands


How Global Enterprise Tech Companies Can Re-brand

How Global Enterprise Tech Companies Can Re-brand

In the San Francisco Bay Area, it’s impossible to escape the blinding pace of technology. Ideas, innovations, and companies emerge like skyrockets, lighting up the sky and sometimes the world. We’re used to the speed because we live here, and because many of our clients are start-ups. We build meaningful brands to guide their stratospheric growth. Then there are companies that have been around for a while. Venerable tech brands that have stood the test of time. Some dating back to the days when Silicon Valley was populated not by software geeks on corporate campuses, but by apricot and prune...
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Win by Going Beyond Features and Benefits

Win by Going Beyond Features and Benefits

Convincing minds by capturing hearts: the new brand-building approach What comes first? The rational decision to take the next step on the path to purchase, or the emotional trigger that gets them started on that path? Aren’t we humans cool? We pride ourselves on our cognitive skills, our ability to weigh pros and cons, and our decision-making power. After all, these factors separate us from other life forms. We also prefer to emphasize our thoughts because we are able to talk about them, explain them, and defend them. However, what is clear is that we are emotional beings. We navigate...
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B2B Brands Desperately Need Ways to Differentiate Themselves

B2B Brands Desperately Need Ways to Differentiate Themselves

The pressing need for differentiation in B2B “Features easily blur into other features. It is increasingly difficult to differentiate on a product or service level as competitors find it easy to quickly duplicate innovation. So, where can B2B brands effectively differentiate? We think it’s by connecting to people on a higher level through meaning and feelings.” It is natural for people engineering teams, product teams and product marketing teams to see their B2B product or service as something special, unique, and important. Unfortunately, this makes it all the more difficult for...
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Is Your B2B Brand Feeling Crowded In By Competition?

Is Your B2B Brand Feeling Crowded In By Competition?

Many B2B brands find themselves victims of intense competition, growing commoditization and confusion about how to make the best use of branding. If your brand is just a set of superficial marks, colors and trademarked words, the pressure is sure to crush it to smithereens. However, if your brand is built from empathy, purpose and emotion, it stands a fighting chance to stand out, get noticed and be seen as emotionally important. After all, as the owner of an emotionally meaningful B2B brand, your business will stand out from the crowd, its presence will transform any perception of...
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Capitalizing on the Human Dimension of Professional Services

Capitalizing on the Human Dimension of Professional Services

I find it ironic that many of the most people-driven enterprises in our economy – law, architecture, consulting, and engineering firms – are often the most superficial with branding. For most professional service firms, “branding” is only about logos and color palettes. It seems branding’s only goal is to project a serious, professional, and trustworthy identity. Unfortunately, this limited view of branding leads most professional service firms to the same bland destination. Indeed, the Internet is littered with the drab, me-too, institutional websites of professional...
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Rational vs Emotional: With Brands, It’s Not “Either/Or” It’s “Both/And”

Rational vs Emotional: With Brands, It’s Not “Either/Or” It’s “Both/And”

Neuroscience is telling us that every “rational” decision is surrounded and influenced by emotions. As such, brand decisions are neither rational or emotional – they are invariably both. But how do you work with an insight like this? How do you bring an emotional dimension to your brand, especially if today it is emotionally neutral? How do you change the behavior of your brand – and the people behind it – so that every interaction is either striking, or responding to, a relevant emotional chord? How do you do this in a way that isn’t seen as exploitative,...
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Brand Strategy for Professional Services Can Be Emotive

Brand Strategy for Professional Services Can Be Emotive

Professional services, like law firms, would do well to move beyond the rudimentary basics of branding such as identities, symbols, and colors, according to a blog post on Forbes.com. We couldn’t agree more. Like all businesses, professional firms face a challenging future with hyper-competition, commoditized knowledge, and accelerating change all looming on the horizon. These firms clearly need to get fit for the future – and their preparedness plan needs to include a major tune-up for their brands. However, we believe professional firms need to also leapfrog over the traditionally...
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In B2B, It’s Not “What”, It’s “Who”

In B2B, It’s Not “What”, It’s “Who”

B2B is often dominated by features and benefits, industry-standard claims, and a surprising lack of emotion. Why? We ask you to think, for a moment, about people. Those people in companies who buy your products. Those people within your own company that imagine, build, sell, and service your product. Those people who invest in your business. Those people who open new opportunities by agreeing to partner with your business. Those people who supply your business and decide if what you need arrives on-time and on-budget. Those people who let you build your facilities in their community. Those...
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The Meaning Hidden Deep Within Your B2B Brand

The Meaning Hidden Deep Within Your B2B Brand

For decades many B2B brands have been able to prosper by taking a “business as usual” approach to the marketplace. This means they have been able to build their brands exclusively around their product propositions.  But as B2B brands look out into the world today they see changing expectations in the marketplace. The people making decisions about their brands are looking through a new set of filters. They are looking to align with brands that are aligned to their own personal values. They look for, and appreciate, gestures that speak to the brand’s sense of humanity....
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