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brand

Brand Essence Is the Heart and Soul of Your Business

April 9, 2019 —

Brand Essence Is the Heart and Soul of Your Business

The Miracle of Brand Essence To begin, we turn briefly to the world of basketball. The Los Angeles Lakers, a once-beloved franchise, have not won a championship in nearly a decade. This year, they will not make the playoffs for the sixth year in a row, the longest drought in team history. Yet despite this, every year, the Lakers sell more jerseys than just about anybody else in the league. How is this possible? Even though the team is weak, its brand essence is incredibly strong. If branding is the heart of business, then brand essence is the heart of branding. Think of it as a tool, often...
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Brand Relevance Is The New Differentiation

February 26, 2019 —

Brand Relevance Is The New Differentiation

We believe brands need to stand out, not just by being different, but by being both personally relevant and emotionally important to people. We came across this statement by Elliot Schreiber, Ph.D on his blog “Brand and Reputation” that sums up the key difference between “differentiation” and “relevance”: Relevance is More Important than Differentiation: Business strategists, Marketers and brand managers have been fixated on differentiation. Customers, however, are drawn to relevance – the things that “connect with them emotionally”. As I...
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The Role of Research to Develop Personas

January 3, 2019 —

The Role of Research to Develop Personas

New Year, New You It’s January again, and as with every year, many people are seeking to better themselves. The blank slate of a new year is full of endless possibility. Brands are not immune to this pursuit of self-improvement either. Equipped with a renewed budget and a clear head from the holiday break, many businesses are wondering what’s the best way to save time and money, turn insight into action, and find a meaningful place in their customers’ life. If you’re not already, it’s time to unleash the power of personas. Too often, brands are created, products are developed, and campaigns...
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The Pros and Cons of Launching a New Category

November 20, 2018 —

The Pros and Cons of Launching a New Category

What’s Old Is New Again People have been drinking coffee, listening to music, and shopping for groceries forever. But if you peered into the modern household, chances are these common operations would look completely foreign to someone ten years ago. One might load a coffee pod while streaming an album from their phone, then ask their voice assistant to add something to their online cart. This is the brave new world of brand category creation, and it’s something that we’ve written about extensively. The reason we spend so many words on this topic is that it’s absolutely paramount to...
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Sales: The Critical Element of a Growth Company’s Brand

October 25, 2018 —

Sales: The Critical Element of a Growth Company’s Brand

Sales and Brand: A Connection Worthy of Discussion Sales teams exist to grow revenue and keep customers happy. They’re also brand builders and the face of the brand to many customers. They hear what customers want and keep a pulse on the market. When it’s easy for sales to share their observations with product development and marketing, their feedback spurs product improvements, brand definition, and growth. The first step in this process, though, is for sales to provide a clear explanation of the problem their product solves. Recently we caught up with Pier Barattolo, a sales leader with...
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