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Blog Posts by Chris Ames


A Mid-Year Check-Up Across Business, Brand, and Culture

A Mid-Year Check-Up Across Business, Brand, and Culture

The half-way point of the year is always ripe for reflection. We all survived Q1, the budget isn’t completely spent yet, and with any luck, we’ll live to see Q3. It’s a perfect time to kick the tires of your business, brand, and culture. What’s working? What’s failing? How can you fail better? How can you push things forward and end the year on a meteoric rise instead of a trickle? Let’s run a brief diagnostic check. 1. How is your brand positioning? Are you top of mind? Is it clear, competitive, differentiated? Maybe your sales have declined, your targeted audience has shifted, or your...
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Bridging the False Divide Between B2B and B2C

Bridging the False Divide Between B2B and B2C

Business is made of people trying to sell each other things. That’s it. And yet, there is still this massive gulf between business-to-business (B2B) and business-to-consumer (B2C). You feel it immediately in the design and language used. You don’t need a branding vocabulary to know when you’re seeing a B2B ad, because it will probably feature code, a weird bar chart, and copy like, “Adding code coverage with Slather to Zendesk’s iOS SDK build.” Here’s what I want to know: high-level B2B decision-makers are still people – people with hearts, minds, and feelings who make decisions based on...
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The Myth of Likability and Other Lessons from Font

The Myth of Likability and Other Lessons from Font

Last month, we were visited by the good folks at Dalton Maag, an independent font foundry with offices in London and São Paulo, Brazil. They make type for branding, retail, and corporate clients that perform beautifully across print and digital environments. After running us through some of their work, including an amazing demonstration of variable fonts – responsive type that can store multiple variations of a type family into a single font file – we got into a discussion on the differences between three components of evaluating type: legibility, readability, and likability. And what we...
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Make It Sexy: The Big Impact of Branding “Boring” Things

Make It Sexy: The Big Impact of Branding “Boring” Things

Branding and advertising are infamous for making us covet things we don’t actually need. The super sleek sheen of a Tesla or an iPhone or a bra designed by NASA’s top scientists are alluring, but at the end of the day, they are merely luxuries. The question of getting people to need something they want is sales 101. But more and more, branding agencies are tackling the inverse. How do you get people to want the things they need? Is there a space for surprise and delight in the most boring, pedestrian motions of daily life: applying a bandage, brushing our teeth, wiping our bums? Welcome to...
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How to Tune-Up Your Bullshit Detector


How to Tune-Up Your Bullshit Detector


In the immortal words of Jon Stewart, “Bullshit is everywhere. There is very little that you will encounter in life that has not been, in some way, infused with bullshit.” As a brand strategy and design agency, we live in the intersection between people and brands. This is perhaps one of the most fertile, organic spaces for bullshit to thrive. The speed of technology has created a sizeable gap between those who know what they’re talking about and those who don’t. Our job, to the best of our abilities, is to eradicate the nonsense, the fluff, the jargon, the overpromising and...
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