Topics

brand

Brand Strategy for Professional Services Can Be Emotive

January 15, 2013 —

Brand Strategy for Professional Services Can Be Emotive

Professional services, like law firms, would do well to move beyond the rudimentary basics of branding such as identities, symbols, and colors, according to a blog post on Forbes.com. We couldn’t agree more. Like all businesses, professional firms face a challenging future with hyper-competition, commoditized knowledge, and accelerating change all looming on the horizon. These firms clearly need to get fit for the future – and their preparedness plan needs to include a major tune-up for their brands. However, we believe professional firms need to also leapfrog over the traditionally...
Read more >
A More “Valued” Value Proposition for your Business

June 2, 2012 —

A More “Valued” Value Proposition for your Business

The traditional value proposition is defined as: Value = Benefits – Cost. In other words, people buy from brands that deliver more for less. In the past, when the focus has been on “faster, cheaper, bigger, now”, it was enough to think only about the rational benefits your brand offered – and to build your value proposition from there. Today there is a need to radically overhaul the definition of “benefits” when articulating value propositions. Today people are seeking ways to create new meaning in their lives, brands need to go beyond rational appeals and...
Read more >
Shaping Brand Experiences to Avoid Alienating People

December 20, 2011 —

Shaping Brand Experiences to Avoid Alienating People

Cartoon by Tom Fishburne. Every brand moment matters. How often have you found yourself filling in a form that simply asked too much? Where you could not imagine how the information being asked was going to be used? Or worse, the only thing you could imagine was that the information would be used against you. No, not by some dreaded department deep inside the government. But, by something worse: the brand’s marketing department. OK, that’s a bit of an overstatement. But hopefully it has provoked you into thinking about how your brand is reaching out to people. How the experience...
Read more >

December 15, 2011 —

People Respond to Meaningful Brands

According to a recent study by Havas Media, only 20% of brands have a notable positive impact on our sense of wellbeing and quality of life. The study further reveals how the expectations, judgements and behavior of people are evolving in ways that must make brand-owners rethink their current strategies: For the 4th year running consumer expectations of companies’ responsible behaviour continues to rise Nearly 85% of consumers worldwide expect companies to become actively involved in solving these issues (an increase of 15% from 2010) Those prepared to reward responsible companies by...
Read more >