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Brand Strategy Without Brand Behavior = A Car Without an Engine

Brand Strategy Without Brand Behavior = A Car Without an Engine

Brand strategy is step one. Defining the shifts to the brand required to live the new brand strategy is step two. We call that brand behavior. It’s becoming increasingly clear that brands need to run deep if they are to prevail in today’s world. This is because modern brands need to compete with not only each other, but also with an overwhelming number of ideas, considerations, and issues that flood the minds and hearts of the people important to any brand’s success. To cut through this noise, and to stand out in a meaningful way, brands need to exude a holistic and deeply...
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Human Friendly Brands

Human Friendly Brands

Should brands be more like humans? Or is the real goal to be “human-friendly” in form, behavior, and function? It’s something worth thinking about. Most of us in the advertising/marketing/branding biz tend to anthropomorphize brands. We think and write about them as if they were living, breathing people. However, in a thought-provoking piece, “The Human Paradox”, Gareth Kaye, Chief Strategy Officer of Goodby, Silverstein & Partners, questions if that is the right approach: “I’ve come to believe that this failure of brands is down to us blindly believing that brands that are more human...
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The Role of Patience and Fortitude in Branding

The Role of Patience and Fortitude in Branding

The business world is tough out there It’s only natural, especially given today’s pressure cooker environment, to want instantly actionable ideas and immediate results. This is especially true the closer you are to the marketing machine within your business. At the same time, more and more businesses are realizing that they need to transform themselves in order to remain competitive, if not stay viable, in the 21st century. They are recognizing that their traditional strategies and tactics simply no longer work as expected. Also, the commoditization and price/value pressures they...
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Is a Misunderstood Brand Holding Back Your Business?

Is a Misunderstood Brand Holding Back Your Business?

  There’s a price to pay when your brand simply languishes. It’s the cost of lost opportunities. First, you are missing the opportunity to change the way people feel about your brand, and hence, what they can do to make your brand more successful. By people, we mean customers, employees, partners, investors, communities, influencers, and so on…. Indeed, we mean all the people who are vital to your brand’s succcess. It’s their decisions and actions that determine your fate. They think and act based on what they feel. If your brand doesn’t make them...
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Purpose-Led Brands: Is Purpose Only Created by Adopting a Cause?

Purpose-Led Brands: Is Purpose Only Created by Adopting a Cause?

There is a fantastic post from PR company Edelman on their notion of “purpose”. They see purpose as the next evolution of cause marketing. They point to 1983 as the start of cause marketing, when American Express sponsored the restoration of the Statue of Liberty by having each American Express Card purchase trigger a donation to the cause. They now claim we are in “Cause 4.0”, which leads to what is called “Social Purpose”. This is all about business doing well by doing good, but is it really only cause marketing? We don’t believe that a business...
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