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brand

Creating a brand that resonates: 3 Grammy-worthy lessons from Tracy Chapman’s “Fast Car.”

March 5, 2024 —

Creating a brand that resonates: 3 Grammy-worthy lessons from Tracy Chapman’s “Fast Car.”

Is your brand telling a story for now or a story forever? Take a lesson from pop music and learn how to create a brand that lets your customers feel like they “can be someone.” Imagine a slightly different 2024 Grammy Awards. In this one, there’s still a comeback performance from a reclusive 1980s star, but instead of Tracy Chapman singing “Fast Car” alongside Luke Combs, it’s Billy Ocean singing “Get Outta My Dreams, Get into My Car.” Can you picture Taylor Swift singing along rapturously to his lyric: “Lady driver, let me take the wheel”? Probably not, but why? Both “Fast Car,” and...
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Leading With Beautiful Questions

March 28, 2023 —

Leading With Beautiful Questions

Many years ago, we got inspired by Warren Berger’s book, “A More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas.” The basic premise of the book and the post we wrote at the time was that leaders simply don’t ask enough questions when they bump up against uncertainty. Since then, two things have happened. Mr. Berger wrote another book tying the art of inquiry to generating breakthrough ideas (which we all need today), and the world has started to get wobbly. Every leader we work with and talk to is grappling with the issue of how to drive growth in uncertain times. And...
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Do You Guys Do Messaging?

February 25, 2020 —

Do You Guys Do Messaging?

Do You Guys Do Messaging? When clients ask us to share our ‘typical’ brand strategy process, we are careful to respond that there is no typical process as all client needs truly are different. The right-for-this-client scope of work comes as a result of a deep process of inquiry into our clients’ circumstances, budget tolerance, depth and expertise of team, and an assessment of what we think they will need to really make their brand perform in the market. Invariably, the question comes, “what about messaging, do you guys do that?” Indeed, what about messaging? A classic component of the...
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Defining What a Brand Is: Why Is It So Hard?

June 18, 2019 —

Defining What a Brand Is: Why Is It So Hard?

The History of Brand A lot of people – even those in branding – struggle with answering the question: So what’s a brand, anyway? The term “brand” first emerged more than half a century ago as a way for cattle ranchers to identify their animals. In the late 1880s, packaged goods like Coca-Cola started taking off. Brands were used to differentiate them from the generic competition. But as branding progressed, marketers realized there was more to the brand of Coca-Cola than just a non-generic name. David Ogilvy, the “Father of Advertising,” defined brand as “the intangible sum of a product’s...
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A Mid-Year Check-Up Across Business, Brand, and Culture

June 13, 2019 —

A Mid-Year Check-Up Across Business, Brand, and Culture

The half-way point of the year is always ripe for reflection. We all survived Q1, the budget isn’t completely spent yet, and with any luck, we’ll live to see Q3. It’s a perfect time to kick the tires of your business, brand, and culture. What’s working? What’s failing? How can you fail better? How can you push things forward and end the year on a meteoric rise instead of a trickle? Let’s run a brief diagnostic check. 1. How is your brand positioning? Are you top of mind? Is it clear, competitive, differentiated? Maybe your sales have declined, your targeted audience has shifted, or your...
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