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CEO


Why Every CEO Should Pursue a “Purpose Beyond Profit”

Why Every CEO Should Pursue a “Purpose Beyond Profit”

It’s textbook management practice to formalize a company’s “mission, vision, and values.” And while these are important steps in helping form a direction and way of being for a company, many CEOs are nonetheless challenged with a litany of business issues: Unengaged employees An inability to attract the new talent needed Customer defection Lack of marketplace differentiation Dissatisfied shareholders This list goes on and on, doesn’t it? Behind each of these business challenges is a big question: How can my business matter more to people? When your business...
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C-Suite Confusion, Fear and Disagreement

C-Suite Confusion, Fear and Disagreement

It’s little wonder someone like musician David Carroll was inspired to produce a music video – that went viral – about United Airlines’s cavalier attitude toward him when he complained about how they badly damaged his guitar in transport. “United Breaks Guitars” – cited in an excellent report from the Economist Intelligence Unit – was a wake up call to United. But its point about the importance of responsive customer service in the on-line age doesn’t seem to have penetrated the business world as yet. As the infographic summarizes,...
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“What Matters Now” – A Wake Up Call For Business Leaders

“What Matters Now” – A Wake Up Call For Business Leaders

While we anxiously await delivery of our copies of Professor Gary Hamel’s latest tome, “What Matters Now”, we wanted to share some of the main thoughts being promoted.Clearly, the business world is in a state of flux. Hamel’s book promises to present an agenda for leaders everywhere who are eager to. . . reverse the tide of commoditization defeat bureaucracy astonish their customers foster extraordinary contribution outrun change build a company that’s truly fit for the future In this context, Hamel identifies five issues that are paramount: values innovation...
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