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The Evolving Role of the CMO: Chief Alignment Officer

The Evolving Role of the CMO: Chief Alignment Officer

No role in an organization has evolved more rapidly than the CMO’s. It used to be that owning branding, communications, and campaigns defined the job. Now, CMOs need to be experts on customers, marketing tools and advanced analytics,and business strategy. Brand management remains an essential duty, but in service of driving business growth. Most importantly, because a CMO’s work connects directly to sales, product development, IT, finance, and other parts of the organization, CMOs find themselves needing to play a growing role in aligning their organization around new ways of thinking and...
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The Engine of Productivity: Wellness in the Workplace

The Engine of Productivity: Wellness in the Workplace

How we define the workplace has changed radically over the last few years. Offices no longer represent the primary workplace, and remote and hybrid modes of working are becoming the norm rather than the exception. And this has greatly disrupted the way we work. The “office rhythm” is out the door when you’re zooming with people three time zones away one minute, taking a call from the car while you drive your kids to school the next, and collaborating with colleagues face-to-face once or twice a week. It’s hard to connect. Hard to disconnect. And it’s hard to orient yourself in a...
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Rebranding in 2024? Move fast to go slow.

Rebranding in 2024? Move fast to go slow.

As 2023 winds down, odds are you’ve already set your goals for 2024 and are taking these last couple of weeks to tie up loose ends and get ready to take a running leap into Q1. But before you turn out the lights on the year, we have one piece of advice: if a rebrand is something you’re considering before the end of Q2, the time to start is now. “Starting now” doesn’t mean kicking off the project. But it does mean you need to socialize the endeavor with your leadership team, clarify the goals, secure budget, identify internal teams and resources, define the brief or create an RFP, find the...
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Welcome to the Generative Generation

Welcome to the Generative Generation

Generative AI is all the rage these days. While it feels like something brand new, this technology has been in the works since machine learning’s generative models emerged in the late 2000s. The use of advanced mathematics to generate content has always been part and parcel of a developer’s mindset, but the tools weren’t widely available. Now, the doors to Generative AI have blown wide open with ChatGPT, Midjourny, DALL-E, Adobe Firefly, AlphaCode, Bard, and GrammarlyGO, among others, and Apple’s impending release of Ajax that will no doubt inspire the cherubs to blow their horns and...
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Business and Brand Strategy: Separated at Birth

Business and Brand Strategy: Separated at Birth

Peanut butter and jelly. Abbott and Costello. Disco and dancing. Some things in this world simply go together. So why is it that business strategy and brand strategy don’t always get invited to the same parties? Growth is the Goal We’ve written a lot about the importance of aligning business and brand strategy. Leaders intellectually get this, but many organizations fall into ways of working where business and brand strategy represent two different schools of thought. Delivering on financial goals (business) versus understanding customers and their needs (brand). Defining winning through the...
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Leading With Beautiful Questions

Leading With Beautiful Questions

Many years ago, we got inspired by Warren Berger’s book, “A More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas.” The basic premise of the book and the post we wrote at the time was that leaders simply don’t ask enough questions when they bump up against uncertainty. Since then, two things have happened. Mr. Berger wrote another book tying the art of inquiry to generating breakthrough ideas (which we all need today), and the world has started to get wobbly. Every leader we work with and talk to is grappling with the issue of how to drive growth in uncertain times. And...
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Entering Your Growth Stage: Position Your Brand, Not Your Product

Entering Your Growth Stage: Position Your Brand, Not Your Product

You just closed your Series A and you’re ready to share your story with the world. You built revolutionary technology that will be better, faster, cheaper—or all three—than anything else in the market. Now you need to hire top talent, build brand awareness, and equip your sales team to drive revenue. You know how innovative your technology is and you’re ready to create a new category. With customers in beta and limited clear competitors, you’re likely tempted to focus solely on your product and how much better your product is than anything else on the market. But a strong product vision,...
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How to Find the Right Product-Market Fit

How to Find the Right Product-Market Fit

Since the dawn of man, every entrepreneur believes they have the magical product that is going to change the game, revolutionize the market, blaze the trail, and yes, make the world a better place. It’s the type of hyperbolic startup language we’ve come to quickly identify and dismiss because we know at the end of the day, venture capitalists don’t really back products – they back winning business models. So, how do you skip the tech jargon and get straight to a hair-on-fire business model? There may be no better litmus test than that of the elusive “product-market fit.” Coined by Marc...
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Brand Strategy for Turbulent Times

Brand Strategy for Turbulent Times

Business is in Flux Brand strategy matters now more than ever. COVID-19 is a health crisis first, but also, an economic one. Many businesses that we work with are feeling uneasy about the current economic situation and the long-term effects of COVID-19 on business. Financial markets are no doubt showing extreme symptoms. There is an unignorable sense of shutdown and although the world has faced other economic crises before, this time is different. Business leaders, VC funders, investors, consumers, and employees are unsure how long this will last and to what extent they must shift...
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