Blog Posts by Jim Humes

Asking different questions can reveal new insights about your market. No matter what your company sells, the markets where you operate change constantly. One day the sun is (metaphorically) shining, and the next day a tanker gets stuck in a canal, there’s a virus outbreak, a prominent bank fails, a fragile aging musician opens fire on a twelve-pack of beer, or some other event happens to change our collective outlook. Reading the tea leaves of market dynamics is both art and science. There is no shortage of brilliant people putting advanced technology to work to uncover patterns and make...

If you were to open up a brand and look inside, beneath the logo and colors and typefaces, the images and illustrations, the interactions and experiences, you’d find language. It’s because the basic building blocks of brands—the ideas, emotions, aspirations, values, and promises that create value and differentiation—emerge from the words we use to express them. And for a brand to truly resonate, it needs to embody a coherent set of language (verbal branding) designed to create meaning. So, what is verbal branding exactly? Verbal Branding is the practice of using language to focus and amplify...