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HR


Building the Business Case for your Rebrand Project

Building the Business Case for your Rebrand Project

Recognizing the Need for a Change Why build a business case for your rebrand? You know when your business needs one. There are lots of warning signs that indicate the need for a new brand. Whether it’s new, high-performing competition, an outdated look and feel, uninspired employees, dropping engagement and productivity within the workplace, trouble recruiting or retaining top talent, or a brand that’s simply fallen behind its own positioning, you need a change. Often those in HR and marketing are the first to notice the need for a change. The current brand is just no longer doing the work...
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Six Steps to Improving Brand Behavior

Six Steps to Improving Brand Behavior

On Your Best Brand Behavior Whether it’s B2B or B2C, brands need to be on their best behavior at all times. There’s nowhere to hide in this digital world when a brand misbehaves. A poor customer service experience, an offensive remark from a CEO, a bad workplace reputation, a lack of transparency, or lies, are types of brand behavior that create a lasting (and widespread) impression. When business suffers, often, a business can trace it back to a misstep in the brand’s behavior. And though it’s easy to revamp the website or roll-out workplace training as a quick fix, the real challenge...
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The Modern Workplace Requires a Revamp

The Modern Workplace Requires a Revamp

The modern workplace requires new ways to connect, inspire, engage, and bond with employees like never before. Over the past few years there has been quite a lot of research and stories on worker happiness (and the startling lack thereof). One talked about the story of an employee who, after two decades of service to a financial institution, decided he couldn’t take it any more: “I felt like no one cared about me as a person there, and finally decided to extricate myself from the grind. I know many of you feel the same way now in your jobs…trapped and unappreciated.” The modern...
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Building the Employee Experience

Building the Employee Experience

It’s no secret that the employee experience with HR has developed a bad rep. The reality is that most people associate HR with two things: hiring and firing. For many organizations, HR is rule enforcement, the behavior police, gliding in when the people problems arise. And even when employees do have a positive experience with HR, it’s often limited to the brief experience of onboarding. Building Responsibility We’ve mentioned that attracting, engaging, and retaining top talent is the top priority for executives today. And for most businesses, this responsibility falls on HR. It’s no...
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