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If You Want People to Fill Out Surveys, Make Them Beautiful

June 25, 2019 —

If You Want People to Fill Out Surveys, Make Them Beautiful

Two true things about decision-making in business: 1) You should collect information from all the key stakeholders regarding their thoughts, feelings, hopes, and expectations. 2) People hate filling out surveys about their thoughts, feelings, hopes, and expectations. In an ideal world, there would always be enough time to conduct qualitative data in-person through one-on-one interviews or focus groups. Everyone would feel heard and everyone would have a voice at the table, which would be perfectly reflected in the end product. Unfortunately, we live in this world; the one where you’re...
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New Opportunities for Insurance Brands Today: Disruption Plus Meaning

October 26, 2017 —

New Opportunities for Insurance Brands Today: Disruption Plus Meaning

The Force of Digital for Insurance Brands Today According to Network World, we touch our phones an average of 2,617 times a day. There is no underestimating the role of digital today. And with the proliferation of technology, consumers have come to expect a better insurance experience – one that is more meaningful, consistent, and trustworthy. Right now, trust is low and insurers are struggling to move away from the “unfair,” “horrible,” and “outdated” reputation that surrounds most providers today. This means not only embracing new, innovative tech, but using digital to power...
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Co-Founders On Brand Strategy Today

October 28, 2016 —

Co-Founders On Brand Strategy Today

Co-founders, Bella Banbury and Tracy Lloyd, weigh in on what matters in brand strategy today. It’s important to remember that, in the end, the age-old question is always the same. Client needs all come down to “How do we differentiate our brand?” It’s just the way people ask the question and the way we answer the question that evolves. Here’s what we’ve been seeing more specifically in the market: 1.Heightened attention around data security: Since 2016 was all about using data, now it’s all about safely storing and accessing that data. Gartner predicts that by 2018, 50% of business ethics...
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