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Blog Posts by Saja Chodosh


Customer Obsession: How to Put Them Center Stage

Customer Obsession: How to Put Them Center Stage

B2B Marketers, Want to Drive Higher Revenue Growth? Start Obsessing Over Customers Now. By now, B2B marketers understand first-hand that better customer experience correlates to higher revenue growth. Forrester and others have reports and studies to prove it.  Leaders see it happening in real-time. Sure, the competition still matters. But businesses who are focused, and yes, obsessed, with their customers are finding more meaningful ways to differentiate, drive ROI, fuel digital innovation, and rethink how their business should really be doing business in the customer-led world of today. But...
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Talking Transformation: Brand, Business, and Culture

Talking Transformation: Brand, Business, and Culture

An Interview with Katie Tamony We sat down with Katie Tamony, Chief Communications and Culture Officer at Alluma, a technology non-profit dedicated to making sure those eligible for benefits and services don’t fall through the cracks. Katie talks to us about leading transformation projects: her role, why these kinds of projects excite her, and what’s critical in executing a transformation successfully. This isn’t the first transformation project you’ve been a part of. Why does this kind of work appeal to you? Building something new out of what has been has always excited me. That’s why I’m...
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User-Generated Content and Why You Want to Be a Usage Brand Today

User-Generated Content and Why You Want to Be a Usage Brand Today

Are Users the New Billboards? Historically, brands relied heavily on marketing and advertising to drive awareness and engagement with products and services. But in an era of general mistrust of big corporations, ever-heightening consumer expectations, and a no-bullshit view on unsubstantiated claims, even a killer ad might not be enough to drive your brand forward. That’s why smart and strategic brands realize its customers have the potential to be the biggest trust, credibility, and value builders (or destroyers) out there. And that nailing brand experience today means tapping into the...
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Why Curiosity Fuels Business Innovation

Why Curiosity Fuels Business Innovation

Where’s the Curiosity? Children thrive on curiosity. People grow up asking questions. Many young children ask “Why?” almost excessively, wanting explanations for everything—unafraid to ask, always curious, and fiercely inquisitive. Why? They are in a phase of intense learning, absorbing information, and widening their capacity for new information at a rapid pace. But studies have found that curiosity peaks at around age four or five and takes a steady decline from there. As people grow up, they become more self-conscious, more fearful about asking questions, and are increasingly...
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Want to Grow Your Business? Adopt a Founders’ Mentality

Want to Grow Your Business? Adopt a Founders’ Mentality

Growth Paradox We work with CEOs every day, developing strategy and helping leaders position their businesses to meet their growth goals. From small, young start-ups, to well-established, huge enterprise businesses, CEOs have a tough role – and leading business forward amidst high growth is a challenge we see again and again. Today’s companies are scaling faster than ever before – even in the middle of increased competition, market pressures, and the stress of solving problems faster and faster. It’s no surprise that the average lifecycle of organizations is getting shorter and shorter. The...
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