Topics

Brand Loyalty


Too. Many. Choices. Yes, Over-Branding Is a Thing.

Too. Many. Choices. Yes, Over-Branding Is a Thing.

I walked into my favorite hair and body care store last week, looking for my usual hair product — you know, the one that protects hair before you heat-style it. I couldn’t remember the name of the product but I figured I’d easily recognize it once in the store. I couldn’t have been more wrong. As it turns out, the product I use is just one member of a family of products prone to over-branding that all have adjacent but different uses. The family has a common name but each sub-product has a distinct name to indicate its use. Easy, right? No, not easy. A knowledgeable and patient...
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Your Brand’s Competition? The Last Great Brand Experience Your Customer Just Had

Your Brand’s Competition? The Last Great Brand Experience Your Customer Just Had

When creating a brand strategy the competitive landscape audit is an essential part of the process. You must know your competitors’ strengths and weaknesses, and understand consumer perceptions in order to effectively differentiate your brand and create a compelling brand experience. A competitive audit of your immediate competitors only tells half the story. Your Real Competition Is The Last Best Brand Experience Your Customer Had While your customers will always compare your products and services to your direct competitors, they’re also constantly comparing the experience they’re having...
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We’re Grateful for Our Amazing Clients

We’re Grateful for Our Amazing Clients

Here in the U.S., it’s Thanksgiving. Which means it’s a perfect time to pause and reflect on what we’re grateful for. We’re grateful for strong coffee. We’re grateful for stronger cocktails. We’re grateful for the passionate, creative, curious people who come to Emotive Brand every day to make brands matter more to people. And of course, we’re incredibly grateful for our growing list of clients that give us their time, expertise, and trust to help them transform their brands. We couldn’t do it without them. As we sign off for the rest of the week, we wanted to do a quick roundup of some of...
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Personalization Can Drive Meaning For Brands

Personalization Can Drive Meaning For Brands

What helps create a truly meaningful brand? A flawlessly articulated purpose? A killer logo? A leadership team that really understands the value of brand? Complete internal alignment? Oftentimes, the interplay of many different brand elements work together to create cohesive and lasting meaning. But one element that is gaining value in the world of branding is personalization. Right now, personalization is “in” with brands. Mass consumption and mass production are becoming things of the past. These days, brands that matter and resonate with people are the ones that feel like they’re...
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Brand Affinity: The Discipline of Choosing Who Loves Your Brand

Brand Affinity: The Discipline of Choosing Who Loves Your Brand

Want Everyone to Love Your Brand? Think Again. Don’t build a brand for everyone. Build a brand for the people who will become your most loyal and loving customers. You can’t be a match for everyone – especially if you’re at the earlier stages of growth. You don’t have the time, energy, or resources to successfully connect with such large, indistinct groups. A “let’s-make-everyone-love-us” mindset will only dilute what some people could really love about your brand. When we work with clients on developing target audiences, they often want to become like Nike or Apple – a brand that...
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Emotive Brand and Emotive Branding: Our Origin Story

Emotive Brand and Emotive Branding: Our Origin Story

Brands for the Better The idea of emotive branding – and the creation of our agency, Emotive Brand – flowed from our desire to make a positive difference in the way people and brands interacted with each other. These were our goals: Bridge the gap between commerce and civility. Create brands that people appreciate, respect, and actively seek out. Help employees of brands feel better about their jobs. Make partners and suppliers vie for the opportunity to work with our clients. See communities welcome our clients’ brands with open arms. As a result of all of this goodwill, our...
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The Secret to Thriving Business

The Secret to Thriving Business

Purpose-Led Business, Now the Expectation Surviving – let alone thriving – in today’s uncertain economy is hard. Successful companies share one unifying factor: they are purpose-led companies. Purpose is the driving force of thriving business today, a key mobilizer for employees, and the key attribute for well-built and sustainable organizational cultures that can grow, thrive, and shift with the times. Research shows that people are demanding and craving more from the businesses, brands, and companies they work and buy from, and leading with purpose is not a bonus but an...
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Emotion is Key to Driving Brand Loyalty

Emotion is Key to Driving Brand Loyalty

Brand Loyalty is deeply tied to emotional significance between people and brands. We all have products we use with little thought or consideration. In fact, truth be told, we have little feeling for most of the products we use every day. Indeed, if we were unable to find one of the meaningless brands we regularly buy, we would be more than happy to settle for another brand. After all, as far as we are concerned, very little separates one from the other. For some, there is no alternative But for some of the products in our lives, there is no alternative. This is because we have developed a...
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Meaningful Millennials: On Brand Loyalty

Meaningful Millennials: On Brand Loyalty

This is the third installment of our weekly series entitled “Meaningful Millennials”, where we interview millennials on a variety of different subjects that are top of mind for us in the studio. As a brand strategy firm, we work with our clients to help create and roll out strategies that enable their brand, their business, and their workplaces to be more meaningful. We believe that with meaning comes loyalty. And with loyalty comes sustained and successful business. This month, we have been focusing on how brands can build loyal relationships with millennials that inspire connections,...
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Make Purposeful Brand Resolutions in 2016

Make Purposeful Brand Resolutions in 2016

The New Year is the perfect time to step back and create impassioned and attainable brand resolutions. What do you want to achieve in 2016? Look back on 2015 and reflect on your business. What were your greatest successes and biggest challenges? How can you live your brand promise in 2016? How can you build your brand to flourish? Emotive Brand wants to add some inspiration and purpose to the start of your 2016. We’ve asked top business executives across varying industries to share one piece of advice about managing a brand and driving business. Our advice: read up. “Managing your brand is a...
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