Topics

Brand Behavior

Making Everyone a Brand Champion

March 5, 2023 —

Making Everyone a Brand Champion

Developing brand champions is critical Good brand strategies don’t stop at defining why the brand matters. They go further to define the attitudes and behaviors that will define the brand experience in ways that truly matter. Behavior is best defined on two levels: brand and workplace. Brand behavior Brand behavior focuses on the tangible and controllable aspects of your brand. These include the brand’s visual identity and it’s voice in marketing and advertising. Brand behavior identifies the shifts that will generate the feelings with which the brand seeks to be...
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Building a Meaningful Workplace Culture

February 25, 2016 —

Building a Meaningful Workplace Culture

Sixth in a series on workplace culture “If people are good only because they fear punishment, and hope for reward, then we are a sorry lot indeed.” – Albert Einstein A business’ fate is determined in large part by its culture. A business culture is the reality created by how people act, react, and interact with each other based on their attitudes, beliefs, and ambitions. The most damaging business cultures are those in which aggression, neglect, and punishment leave employees feeling they have no reason to commit their energies and skills, share their ideas, or help the company advance....
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Meaningful Millennials: On Brand Loyalty

February 18, 2016 —

Meaningful Millennials: On Brand Loyalty

This is the third installment of our weekly series entitled “Meaningful Millennials”, where we interview millennials on a variety of different subjects that are top of mind for us in the studio. As a brand strategy firm, we work with our clients to help create and roll out strategies that enable their brand, their business, and their workplaces to be more meaningful. We believe that with meaning comes loyalty. And with loyalty comes sustained and successful business. This month, we have been focusing on how brands can build loyal relationships with millennials that inspire connections,...
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Make Purposeful Brand Resolutions in 2016

January 25, 2016 —

Make Purposeful Brand Resolutions in 2016

The New Year is the perfect time to step back and create impassioned and attainable brand resolutions. What do you want to achieve in 2016? Look back on 2015 and reflect on your business. What were your greatest successes and biggest challenges? How can you live your brand promise in 2016? How can you build your brand to flourish? Emotive Brand wants to add some inspiration and purpose to the start of your 2016. We’ve asked top business executives across varying industries to share one piece of advice about managing a brand and driving business. Our advice: read up. “Managing your brand is a...
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Can Your Brand Tell An Employer Brand Story Like This?

November 15, 2015 —

Can Your Brand Tell An Employer Brand Story Like This?

We’re willing to bet that more C-suite bottoms sit on Herman Miller chairs than any other brand chair. We’ll also go as far as to bet that a majority of those well-seated C-suiters would have a hard time telling an employer brand story as compelling and meaningful as Herman Miller’s. As they say in their videos, Herman Miller is more a company you work with, than one you work for. You may say, we just don’t have such a great story to tell. And we would say, “You don’t? Really?” We think you probably do more good than you’re aware of, because...
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Brand Moments Matter More than You Think

July 9, 2015 —

Brand Moments Matter More than You Think

There are many “tangible” brand moments that are under direct control of a brand (the lobby people enter,  the ad campaign they see, the packaging on the product they open, etc.) However there are also many “intangible” moments that play an important part in defining the success of a brand. These are moments when employees of the brand interact with other employees, customers, partners, suppliers, distributor, investors, community leaders, and so on. Behind every great brand, there are great people talking with important people. When a brand seeks to move toward...
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The Importance of Brand Behavior in the Trust Economy

June 9, 2015 —

The Importance of Brand Behavior in the Trust Economy

The Trust Economy It’s no secret that we are living through a revolution in the delivery of products and services. Driven by the internet’s uncanny ability to match sellers and buyers, people all over the world are engaging in direct commerce with other individuals, brokered by branded platforms. Some people call it the sharing economy, collaborative consumption, on-demand services, or the peer-to-peer economy. Since all models depend on trusting that a virtual stranger will do what he or she promises, let’s call it the trust economy. The trust economy is transforming sectors like travel,...
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Win by Going Beyond Features and Benefits

September 7, 2016 —

Win by Going Beyond Features and Benefits

Convincing minds by capturing hearts: the new brand-building approach What comes first? The rational decision to take the next step on the path to purchase, or the emotional trigger that gets them started on that path? Aren’t we humans cool? We pride ourselves on our cognitive skills, our ability to weigh pros and cons, and our decision-making power. After all, these factors separate us from other life forms. We also prefer to emphasize our thoughts because we are able to talk about them, explain them, and defend them. However, what is clear is that we are emotional beings. We navigate...
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Brand Strategy Without Brand Behavior = A Car Without an Engine

September 23, 2014 —

Brand Strategy Without Brand Behavior = A Car Without an Engine

Brand strategy is step one. Defining the shifts to the brand required to live the new brand strategy is step two. We call that brand behavior. It’s becoming increasingly clear that brands need to run deep if they are to prevail in today’s world. This is because modern brands need to compete with not only each other, but also with an overwhelming number of ideas, considerations, and issues that flood the minds and hearts of the people important to any brand’s success. To cut through this noise, and to stand out in a meaningful way, brands need to exude a holistic and deeply...
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The Language of Meaningful Brands

July 28, 2014 —

The Language of Meaningful Brands

“Actions speak louder than words.” This adage is at the core of our beliefs about great branding. As we say, our most valuable contribution to a brand’s strategy is nothing but a set of words until the brand and its people act upon them. Indeed, we believe success is only achieved when a brand’s behavior, driven by a purposeful promise, leads to new meaningful outcomes. Of course, language is part of behavior. What brands and their people say is important for the creation of meaningful outcomes. As such, the move toward a more meaningful brand presence invariably calls for new...
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