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emotional brand

Is Your Brand’s Biggest Threat…Your Brand?

June 25, 2014 —

Is Your Brand’s Biggest Threat…Your Brand?

  Someone once asked Larry Page what presented the single biggest threat to Google. “Google”, he said. That’s right. Larry Page believes his own company is a threat unto itself. Is your brand’s biggest threat… your brand? It is, if people don’t understand why your brand matters. It is, if people don’t feel your brand is emotionally important. It is, if by “people” you mean not only your customers, but also your employees, partners, suppliers…indeed all the people vital to your brand’s success. Turn what might possibly be...
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Going Beyond the Obvious Emotional Power of Your Brand

April 3, 2013 —

Going Beyond the Obvious Emotional Power of Your Brand

Some brands are built around products or ideas that are inherently emotional. But true emotional resonance happens when these brands recognize that their competitors own the same emotional space. Brands seeking to rise above the fray dig deeper into the well of positive emotions that bond brands and people. They build upon, complement, and extend that innate emotional “kick” they deliver with a set of ancillary feelings chosen to support the brand’s purpose beyond profit. A unique purpose and emotional aura distance emotionally meaningful brands from their competitors. They...
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Rational vs Emotional: With Brands, It’s Not “Either/Or” It’s “Both/And”

March 4, 2013 —

Rational vs Emotional: With Brands, It’s Not “Either/Or” It’s “Both/And”

Neuroscience is telling us that every “rational” decision is surrounded and influenced by emotions. As such, brand decisions are neither rational or emotional – they are invariably both. But how do you work with an insight like this? How do you bring an emotional dimension to your brand, especially if today it is emotionally neutral? How do you change the behavior of your brand – and the people behind it – so that every interaction is either striking, or responding to, a relevant emotional chord? How do you do this in a way that isn’t seen as exploitative,...
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Brand Strategy: How To Escape Commodity-Ville Through Emotions & Meaning

January 30, 2013 —

Brand Strategy: How To Escape Commodity-Ville Through Emotions & Meaning

We spotted a nytimes.com report that highlighted the fact that cars today – across the board – are more dependable than ever before. To quote David Sargent, spokesman of J.D. Power and Associates, “There are no really bad vehicles anymore.” This hasn’t always been the case. Ask anyone over 40 and they’ll probably know this definition of “Ford”: Fix Or Repair Daily. But, as with so many things, it’s getting easier and easier for competitors to level the playing field. Standing out today is harder than ever. Welcome to Commodity-Ville, next stop...
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