Topics

Reputation

What Generation Z Values From Brands

November 5, 2020 —

What Generation Z Values From Brands

Just a few years ago, Millennials were the hottest and most talked about generational cohort on the block, driving consumer behavior and value trends in the market. But in 2020, Generation Z has noticeably taken the wheel, accelerating actions and demanding accountability for brands to live and breathe diversity & inclusion, authenticity, and social responsibility. Who is Gen Z and why are they so influential? Gen Z, ages 8-23 today, are true digital natives. The first generation to be fully foreign to life before the digital landscape, Gen Z accounts for 20.46% of the total U.S....
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Adopting a Human Mindset

March 31, 2020 —

Adopting a Human Mindset

Over the past weeks, we’ve transitioned to a new life at home, the place where everything now happens with little exception; a blurred, ever-shifting diagram dividing work, our relationships, family life, and rest. In this way, coronavirus has become the great equalizer. The pandemic has also clarified the differences between how we live our lives and the support we’re able to receive, or not. It has swiftly and single-handedly altered our needs as people. It has forced us to prioritize what matters most and accept what’s out of reach. As a result, we have competing practical needs;...
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Great Design Shifts Perception

December 6, 2018 —

Great Design Shifts Perception

One of my favorite quotes about identity comes from American architect, author, and designer, Buckminster Fuller. “Ninety-nine percent of you who are,” he says, “is invisible and untouchable.” No matter how much we think we understand, there is always something unseen and overlooked humming beneath the surface. Great design can function in a similar way. A logo or a car engine each has a tip-of-the-iceberg function that appears obvious. But behind every glyph and gear, there is an invisible force that has the power to fundamentally shift how we think about and move through the world. Great...
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CEOs: Building Trust and Living Your Values

March 8, 2018 —

CEOs: Building Trust and Living Your Values

The Truth Is Always Trending Good relationships are built on trust. Whether it’s between romantic partners, brands, customers, or government agencies, trust is the currency rate by which messaging is valued against. So, how much is your word worth? In today’s hyper-polarized landscape, it really depends on who’s speaking. In fact, the world is moving apart in trust. According to the 2018 Edelman Trust Barometer, “In previous years, market-level trust has moved largely in lockstep, but for the first time ever there is now a distinct split between extreme trust gainers and losers.” No...
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Where Does Brand End and Reputation Begin?

February 17, 2015 —

Where Does Brand End and Reputation Begin?

Confusing Branding Terms It seems so many ” branding terms ” are being rendered meaningless these days and we tend to blur the difference between them. We use specific words in a broader context than originally intended. Often, we use words as umbrellas to bring together a multitude of ideas. But, among us, we’re not consistent in the way these words are used. As a result, if you ask three business people what a particular word means, you’ll get no fewer than five answers. Take these two words as examples: “Brand” and “Reputation” What does...
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