Topics

Empathy

Branding for Internal Alignment

September 24, 2020 —

Branding for Internal Alignment

Much has been written about the power of brand and its role in successful businesses. Brands can help a business build relevance and loyalty, but the process of brand building has value in and of itself. One of the most overlooked advantages of the process is how it can create internal alignment along the way. Uncovering Difficult Truths  Whether we are creating a new brand or refreshing an existing one, our first step is to gain a deep understanding of its dynamics among both internal and external audiences. We examine the various perspectives that exist within an organization through...
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Emotional and Meaningful Brand Connections Matter Right Now

April 7, 2020 —

Emotional and Meaningful Brand Connections Matter Right Now

The Time for Emotion and Meaning Is Now Battling the arduous winds of COVID-19 will take more than a shift in your communications. It will require a real change in behavior. Right now, people are experiencing a whole slew of complex and contradictory emotions. Some of these feelings are ephemeral and are changing every day; others like uncertainty are staying around for the time being. So to truly connect with people where they are, you have to speak their emotional language. That’s why having your brand behave in a more emotionally charged way and putting the focus on building truly...
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Transforming Business Through Empathy

April 13, 2020 —

Transforming Business Through Empathy

Empathy and Business? Some say no, we say yes. There are many factors that add meaning and purpose to a brand, and they all stem from a single source: empathy. Empathy is the ability to walk in another person’s shoes. That is, to see and experience the world from a perspective different from your own. Here we explore how empathy plays a vital role in shifting brands from a bland and vulnerable position to one that is robust in meaning and purpose. Empathy as a driver of brand strategy When you’re close-in to a business’s daily operations it’s hard to see how your brand is perceived by the...
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Adopting a Human Mindset

March 31, 2020 —

Adopting a Human Mindset

Over the past weeks, we’ve transitioned to a new life at home, the place where everything now happens with little exception; a blurred, ever-shifting diagram dividing work, our relationships, family life, and rest. In this way, coronavirus has become the great equalizer. The pandemic has also clarified the differences between how we live our lives and the support we’re able to receive, or not. It has swiftly and single-handedly altered our needs as people. It has forced us to prioritize what matters most and accept what’s out of reach. As a result, we have competing practical needs;...
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Cultivating Empathy: Essential in Uncertain Times

March 24, 2020 —

Cultivating Empathy: Essential in Uncertain Times

Empathy in Uncertain Times These days, everything feels unsettled. We’ve watched travel discontinue, lively offices expeditiously shift to remote work, restaurants and small businesses shut their doors, cities still and quiet, as the landscape of our global economy shifts on a daily basis. Recognition that this COVID-19 state of living, working, and doing business will not be ephemeral is settling in. We’re seeing first hand as our clients are forced to quickly adapt—make swift decisions, innovate new solutions, and reimagine the way they’ve always done business. It’s clear that the weight...
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Non-Business Books to Improve Your Brain and Brand

August 20, 2019 —

Non-Business Books to Improve Your Brain and Brand

When I worked in a bookstore, I would often help young businesspeople find the books their bosses wanted them to read. This assignment was to help them expand their thinking, get a new perspective, and stand out from the crowd. But invariably, they would always ask for “How to Win Friends and Influence People,” “The 7 Habits of Highly Effective People,” or if they were in sales, “The Art of War.” To be clear, there’s nothing wrong with these titles! But in the words of Haruki Murakami, “If you only read the books that everyone else is reading, you can only think what everyone else is...
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A Deep Dive into Designing for Accessibility

March 5, 2019 —

A Deep Dive into Designing for Accessibility

Today’s blog is about our recent work with the Galt Foundation, an organization that provides, promotes, and expands employment opportunities for individuals with disabilities. You can view our full case study here. The following post is available as both a text and audio experience.   Designing for Accessibility Is a Duty, Not an Option As designers, we have the opportunity to create experiences that bring people together, but we also have a responsibility to create work which can be experienced by everyone, regardless of ability. That’s not to say that everyone will perceive or...
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Happy Holidays from Emotive Brand!

December 20, 2018 —

Happy Holidays from Emotive Brand!

Thanks for a Brilliant Year It’s the most wonderful time of the year. A time when our team frantically rushes to put the finishing touches on all our projects before taking a break to spend time with loved ones. It’s a time when our brainstorms are frenetic, our delivery is lightning fast, and the drinks are strong. So, really, it’s business as usual. We wanted to take a minute to thank our amazing clients for giving us the opportunity to transform their brands. We have the supreme privilege of working with some of the brightest, most driven, whip-smart people all over the...
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How Brand Strategy Can Uplevel Your Company’s EQ

August 28, 2018 —

How Brand Strategy Can Uplevel Your Company’s EQ

Emotional Intelligence (EI or EQ) may account for as much as 80% of peoples’ personal success – more than intellectual intelligence (IQ). At Emotive Brand, we believe EQ matters as much as smarts for brands too. So how does EQ apply to brands, and what can B2B CMOs do to uplevel their organizational emotional intelligence? EQ has five components: self-awareness, self-regulation, internal motivation, empathy, and social skills. All of these apply to businesses as well as people. And all of them can impact basic business strategy, from how to articulate your brand to who to hire and how to...
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How to Grow and Maximize Employee Engagement

May 3, 2018 —

How to Grow and Maximize Employee Engagement

Employee Engagement Is More Than an HR Benefit Since Gallup began tracking employee engagement in 2000, employee engagement averages haven’t budged. A recent Gallup survey shows that indeed, work could be more fulfilling for most Americans. The percentage of U.S. workers whom Gallup considers “engaged” in their jobs averaged 34.1% in March. As it stands today, over two-thirds of the American workforce is disengaged at work, and it appears that no amount of HR benefit, wellness programs, or incentives can make a dent in this number. So how does an organization build a culture of...
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