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The Surreal World of Brands, Social Media, and Millennial Humor

The Surreal World of Brands, Social Media, and Millennial Humor

Battle of the Brands Even for people who spend most of their time online, there are still those moments that remind you just how surreal our current technological moment is. Earlier this month, while mindlessly browsing, I suddenly realized I was six comments deep into a Twitter argument between the social media managers of Wendy’s and Steak-umm. Participating in #NationalRoastDay – an annual tradition of lightly making fun of people and brands – the playful hashtag game quickly turned aggressive when the two companies started vehemently attacking each other’s brand voice and products. Just...
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The Value of Investing in Your Brand to Drive Long-Term Growth


The Value of Investing in Your Brand to Drive Long-Term Growth


Attention Span Is Dead, Long Live Attention Span For years, we’ve been told that our attention spans are shrinking. There is so much information, so many channels and devices vying for our attention, that we couldn’t possibly focus on anything for too long. Combine that with economic pressures, shareholder expectations, and the race to keep up in the digital age, and you get something called short-termism. Fueled by our fixation on metrics, short-termism is a concentration on quick wins to move the needle. It posits an immediate, attention-grabbing impact over strategically driven,...
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How CMOs Can Control Their Brand Message in the Age of Digital Sprawl

How CMOs Can Control Their Brand Message in the Age of Digital Sprawl

The New CMO What does a CMO do? Just a few years ago, that was an easy question to answer. You focused on building a brand. You managed your channels: press, radio, a TV spot, maybe even an outdoor installation if you were feeling ambitious. Like a conductor, you could orchestrate your brand message with Mozart-like precision. Marketing, itself, was a pure sport, clearly defined. Flash forward to today, and the blurred lines between technology, marketing, and sales are harder to discern than ever. Fluency in digital transformation has gone from a specialty to a requirement. CMOs need to be...
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