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corporate culture

Six Steps to Improving Brand Behavior

October 12, 2016 —

Six Steps to Improving Brand Behavior

On Your Best Brand Behavior Whether it’s B2B or B2C, brands need to be on their best behavior at all times. There’s nowhere to hide in this digital world when a brand misbehaves. A poor customer service experience, an offensive remark from a CEO, a bad workplace reputation, a lack of transparency, or lies, are types of brand behavior that create a lasting (and widespread) impression. When business suffers, often, a business can trace it back to a misstep in the brand’s behavior. And though it’s easy to revamp the website or roll-out workplace training as a quick fix, the real challenge...
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Which Comes First? A Strong Corporate Culture or a Meaningful Workplace?

March 13, 2014 —

Which Comes First? A Strong Corporate Culture or a Meaningful Workplace?

There’s a virtual cornucopia of so-called “culture decks” finding its way across the web today. These glitzy slideshows present the values that supposedly drive each respective company’s workforce.  A quick scan of these decks shows that many of the companies are mimicking another. They are using clever language to make things sound really sexy. And of course they employ design that makes your mouth water. These cultural displays are all well and good, however one has to question them on several levels:  To what extent are they honest, credible and accurate...
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