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Looking for a Better Client-Agency Relationship? Look No Further

Looking for a Better Client-Agency Relationship? Look No Further

Sara Gaviser Leslie is a brand marketer, creative consultant, and former Emotive Brand employee. After years of thriving on the agency-side of the equation, she recently took an interim position at Course Hero to experience the client-side of things. If you’re looking to improve your client-agency relationship, here are her five tips to make sure every project is a success. *** The Client-Agency Relationship Until recently, I’ve never experienced a brand creative project from the client-side. I was always the consultant. But, recently, when I took an interim but full-time role with a client,...
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Who Thrives at a Brand Strategy and Design Agency?

Who Thrives at a Brand Strategy and Design Agency?

What type of person thrives at a brand strategy and design agency? Looking around our office, we have people from advertising, journalism, psychology, economics, sociology, sales, graphic design, media – and like any successful venture, a few restless English majors. Is there a through-line? In our line of work, we privilege business acumen, technical fluency, big idea thinking, writing prowess, collaborative mindsets, passion, curiosity, empathy, and an obsession for the details. We get just as excited by an experiential brand launch as an exquisitely organized messaging matrix. With our...
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Mind the Gap: Bridging Strategy and Design

Mind the Gap: Bridging Strategy and Design

Here’s a simple truth I’ve learned working at both design-led and strategy-focused agencies. Strategy and design work best when they work together – from beginning to end. The problem is that strategy and creative are often regarded as separate instead of complementary disciplines. They have separate teams, separate processes, different skillsets, different client interactions. They approach problems from different angles. They may sit on different floors, different buildings, or even different firms. And, typically, the biggest communication between the teams is a handoff from one to the...
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