Banks

Credit Union brands take note. There is a huge opportunity for credit unions to invest in a brand transformation initiative to more meaningfully connect with people and communities. According to Gallup more than 70% of people are customers of a bank, yet only 30% have confidence in banks. The key question comes down to why? Perhaps it’s because we feel like we’re just a customer at a bank. And banks make profit from their customers. Profit is their purpose — the answer to the question of why they exist. The mission of credit unions is different. The purpose of credit unions is to meet their...