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emotive branding


Capitalizing on the Human Dimension of Professional Services

Capitalizing on the Human Dimension of Professional Services

I find it ironic that many of the most people-driven enterprises in our economy – law, architecture, consulting, and engineering firms – are often the most superficial with branding. For most professional service firms, “branding” is only about logos and color palettes. It seems branding’s only goal is to project a serious, professional, and trustworthy identity. Unfortunately, this limited view of branding leads most professional service firms to the same bland destination. Indeed, the Internet is littered with the drab, me-too, institutional websites of professional...
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“What Matters Now” – A Wake Up Call For Business Leaders

“What Matters Now” – A Wake Up Call For Business Leaders

While we anxiously await delivery of our copies of Professor Gary Hamel’s latest tome, “What Matters Now”, we wanted to share some of the main thoughts being promoted.Clearly, the business world is in a state of flux. Hamel’s book promises to present an agenda for leaders everywhere who are eager to. . . reverse the tide of commoditization defeat bureaucracy astonish their customers foster extraordinary contribution outrun change build a company that’s truly fit for the future In this context, Hamel identifies five issues that are paramount: values innovation...
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If You Believe Your People Are Engaged, Think Again

If You Believe Your People Are Engaged, Think Again

We recently came across an old, but provocative article in The Economist entitled, “Corporate culture: The view from the top, and bottom”. It detailed findings from the “National Governance, Culture and Leadership Assessment”, a survey based on thousands of American employees “from every rung of the corporate ladder”. Key findings from our perspective: “41% of bosses say their firm rewards performance based on values, only 14% of employees swallow this.” “27% of bosses believe their employees are inspired by their firm. Also only 4%...
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