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brand strategy


Win by Going Beyond Features and Benefits

Win by Going Beyond Features and Benefits

Convincing minds by capturing hearts: the new brand-building approach What comes first? The rational decision to take the next step on the path to purchase, or the emotional trigger that gets them started on that path? Aren’t we humans cool? We pride ourselves on our cognitive skills, our ability to weigh pros and cons, and our decision-making power. After all, these factors separate us from other life forms. We also prefer to emphasize our thoughts because we are able to talk about them, explain them, and defend them. However, what is clear is that we are emotional beings. We navigate...
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Brand Strategy: Why Are Purpose and Feelings so Important Now?

Brand Strategy: Why Are Purpose and Feelings so Important Now?

Brand Strategy: Why are purpose and feelings so important now? An emotive brand is the persona-driven presence and experience of an organization that has proactively decided to orient itself around a meaningful and purposeful promise. Such brands do so with the intent of emotionally connecting to people on a deep level, by addressing core human needs. Most significant, an emotive brand strives to forge these attitude and behavior changing connections both inside and outside their organizations. To summarize, an emotive brand is:  – Proactively meaningful across all its actions  –...
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How to Mindfully Lead Change

How to Mindfully Lead Change

Empathy in leadership In this thought-provoking video, KPCB* partner John Maeda reminds us of the importance of empathy in leadership. He suggests that leadership is a design problem, and notes that the best design comes from people who ask and listen before putting forward their ideas. Mindful leaders are, by nature, empathetic. They know that failing to listen first creates irrelevant communications and misunderstood gestures from leaders. As John Maeda says, “The people are there in the room, but nobody’s hearing what you say.” Connect more meaningfully To connect meaningfully to...
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Human Friendly Brands

Human Friendly Brands

Should brands be more like humans? Or is the real goal to be “human-friendly” in form, behavior, and function? It’s something worth thinking about. Most of us in the advertising/marketing/branding biz tend to anthropomorphize brands. We think and write about them as if they were living, breathing people. However, in a thought-provoking piece, “The Human Paradox”, Gareth Kaye, Chief Strategy Officer of Goodby, Silverstein & Partners, questions if that is the right approach: “I’ve come to believe that this failure of brands is down to us blindly believing that brands that are more human...
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The Next Wave of Brand Strategy

The Next Wave of Brand Strategy

The role of brand strategy What makes your brand unique? How does it stand out in your category? What “significance” gets people flocking to your brand? What “stickiness” keeps people coming back to your brand? We wouldn’t be surprised if these questions keep you awake at night. After all, it’s clearly getting harder for brands to differentiate themselves. Categories are becoming commoditized as competitors mimic each other in both products and communications. Brand advantages based on innovation are short-lived as others rapidly copy technology, benefits,...
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