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brand strategy


Meaningful Brands Keep Promises

Meaningful Brands Keep Promises

Meaningful Brands are not so easy to come by Is your brand strategy working as hard as it could be? Or is it being held back by these all-too-common corporate traits: myopia, narrow-mindedness, and self-centeredness? Does your brand strategy focus only on the “what” and “how” of your offering? Does it mostly talk to senior management in the cryptic language only MBAs understand? If so, your brand isn’t hitting the right notes in today’s marketplace. Today’s most innovative and successful brands are built upon a different premise. They seek to forge meaningful connections with people, not...
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Getting Employees to Live Company Values

“People may not remember exactly what you did, or what you said, but they will always remember how you made them feel.” – Maya Angelou. The goal of employee engagement is to drive employee attitudes, behavior, morality, and ethics in such a way as to improve their productivity, morale, satisfaction, and usefulness within the organization. However, many companies have struggled with converting their proclaimed values into compelling, work-changing experiences for their employees that reach through to their brand strategy. Often, the problems have been that the values are typically expressed...
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Give People Meaningful Reasons to Innovate

Give People Meaningful Reasons to Innovate

We often come back to the Fast Company blog post by Seth Kahan, a change specialist and author of, “Getting Innovation Right”, published in 2013. Many of our clients are looking for help creating a brand strategy and developing corporate values that will help create a culture of innovation. Seth presents three practical secrets for the innovative leader. We were particularly struck by his second secret: Secret #2. Articulate the Way Forward People rely on their leaders to craft a vision of the future that makes sense and can guide their everyday decisions. Most of the leaders I...
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Brand Persona: Know Your Audience, Know Yourself

Brand Persona: Know Your Audience, Know Yourself

Do you know your target audience? We mean, not just whom you need to reach, but what they need, want, and feel? Do you know what makes them anxious, alarmed, or scared? Do you have any idea what they think? What fires them up? What they’ve tried before and liked, or completely failed? What makes them assured, calm, trusting, or confident and bold? Hmmm. Maybe you don’t know your target audience. At least not well enough to connect on a meaningful level. We recently read an enlightening blog post from Paul Graham, one of the founders of Y Combinator, the renowned start-up incubator. In the...
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Should Your Business Embrace a Purpose-led Brand Strategy?

Should Your Business Embrace a Purpose-led Brand Strategy?

Purpose-led The notion of purpose-led  does more than make brands appealing to people – it makes money for the businesses that embrace the concept. So claims the chairman of Deloitte, an active evangelist for the “squishy business attribute” called purpose. Why invest in a woolly, emotional, and squishy idea like purpose? Won’t it be hard to get everyone in my organization and all my customers to understand and embrace it? What is it really beyond a set of words? What value does brand strategy deliver? These are the questions I often confront as a proponent of empathy, purpose, and emotion....
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